Thinking about canceling your insurance contract? Does your insurance coverage no longer suit your needs? Are you looking to change your advisor?, or are there are other reasons why you are dissatisfied? Please contact us. Together we can find a solution.
We’ll be happy to advise you.
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We would be glad to discuss potential changes that might work for you.
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We will be happy to compare our benefits and discuss potential adjustments.
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Contact formPossible reasons for termination
Notice periods
The corresponding insurance contract and the reason for termination are key.
In general, the following applies:
The contract term is decisive. You will find this in your policy (insurance contract). The contract is automatically extended by 1 year unless terminated in writing no later than 3 months prior to expiry.
You will also find information about notice periods in the General Insurance Conditions (GIC).
If you have any other questions, use the contact form or reach out to your advisor.
If you replace an insured object, such as your vehicle, we would of course be happy to continue to insure you. In this case, the annual premium already paid will be credited to the new policy. However, you can also terminate the current policy.
Example: You sell your car on March 18. In this case, you can terminate the contract as of March 18 and we will reimburse you the proportion of the annual premium already paid. Simply enter “Insured object sold” as the reason for termination.
Are you with another insurance company but want to switch to AXA? Our staff will be pleased to help and to support you in giving notice.
If anything is unclear in general, you can also contact the Swiss Ombudsman of Private Insurance and of Suva in its capacity as a neutral arbitration body.