Payment options

Which payment method suits you? Electronically and conveniently via eBill in your online or mobile banking account or by direct debit? Either way, your payment is simple and paperless but you also save time and protect the environment.

eBill

Receive your bill via online or mobile banking. All you need to do is review the amount and approve it for payment.

Your advantages with eBill

Convenient and secure: Your bills are available directly in your online banking account where you can check and approve them. Your data is protected at all times through encrypted transmission.
Fast and easy: Pay your bills with just a few mouse clicks. No more wasting time typing in long reference numbers, account information and the billing amount.
Save time and paper: eBill lets you save both the environment and time. And you can download your bills in PDF format if you want. Your bills are always available on the myAXA portal.

Three steps to your eBill

Log in to your online banking account.
Go to “Payments” in the menu, select “eBill” and then sign in.
Select AXA Insurance Ltd, AXA Life, AXA-ARAG or AXA Healthcare from the list of billers and enter your details including contract and/or policy number.

Note: It is unfortunately not yet possible to use eBill to settle your invoices for your occupational benefits insurance solutions.

If you have problems setting up or removing an eBill or if you have any questions, please contact your bank.

LSV / Debit Direct

Never forget to pay a bill again: Your bank or PostFinance will automatically transfer outstanding billing amounts to AXA on time. You can see the amount that has been debited in your account statement and you have 30 days in which to contest the debit if you are not in agreement.

Simply register online and leave the hassle of paying bills behind

With us, you can set up direct debit (LSV) / Debit Direct (DD) in no time. All you need is a policy number to get set up – it doesn’t matter if you have more than one policy with AXA. Here’s what you do:

Step 1: Enter a policy number for identification purposes.
Step 2: Select all the insurance policies you want to pay for using LSV or Debit Direct.
Step 3: Enter your bank or PostFinance details (IBAN)
Step 4: Sign the required authorization electronically.

And then click to send us your registration – we’ll do the rest.

Change payment schedule

You can choose how often you want to pay your premiums. Depending on your policy, you can choose to pay quarterly, semi-annually or annually. Want to change your payment schedule? Than please contact your advisor who will be happy to help. You’ll find their phone number, email address and chat function in the myAXA portal.

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