Key points at a glance
  • Security for everyone: The rental guarantee replaces the traditional security deposit at a bank and provides the same security.
  • A surety provided by AXA: We settle claims and rental arrears for you.
  • Always liquid: Ideal for anyone who wants to have access to their money at all times without it being tied up in a security deposit account.

Need help buying a policy? Call us at  052 244 86 12

How does AXA’s rental guarantee insurance work?

Rental guarantee insurance without a security deposit is the most widely used type of rental guarantee in Switzerland, and the most widely recognized by lessors. Rental guarantee insurance from AXA provides your landlord/lady with the same financial security as a security deposit at a bank – only the service is quicker and better.

Rental guarantee insurance is a surety that provides you as the tenant with the same security as a security deposit at a bank.  In return, you pay an annual fee.

The surety is really simple: If you damage your rented apartment or don't pay your rent, we will pay your landlord/lady for any justifiable damages or rent owed. Sometime later we will then require you to repay us the money we paid on your behalf as tenant.

If the apartment has been damaged, we will automatically check to see whether you are liable for the damage or whether your  private liability insurance  will pay. But we will only do this after we have already paid your landlord/lady for the damage.

How to get rental guarantee insurance from AXA

In order for AXA to stand surety for you, you must have personal liability insurance. This is generally very important to landlords/ladies because it covers a wide range of damage that could happen in a rental apartment.

Of course you can still take out AXA rental guarantee insurance even if your personal liability policy is with another insurance company. Enjoy a 10% bundle discount if you buy both your personal liability policy and rental guarantee insurance from AXA. 

What advantages does AXA rental guarantee insurance offer?

  • No initial fees or costs
  • Your money is available whenever you want it
  • 10% bundle discount  on your rental guarantee insurance when taking out personal liability insurance from AXA
  • CHF 250 discount on moving services from Relock: As an AXA customer, you can get a discount on a final cleaning or on booking a moving company through our partner Relock, the leading moving services company with a digital platform that simplifies planning your move
  • Free processing if your rental situation changes  (e.g. new landlord/lady)
  • Your landlord/lady receives the rental guarantee surety  within  three to five business days
  • Cancel at any time and receive a pro rata refund of the annual premium you’ve already paid (after consulting with your landlord/lady)

Security deposit or rental guarantee insurance: What’s the difference?  

If you have to put up a deposit for your apartment, you have two options: Take out rental guarantee insurance or place a security deposit in an escrow account at a bank. We'll show you the differences.

Security deposit: 

  • You can’t use your money: You must leave your money in this bank account for the entire duration of the lease.
  • Security: An escrow account offers the same security as rental guarantee insurance.
  • Costs: An escrow account doesn’t cost you anything. But you could be missing out on earning interest because you are not able to invest your money how you want.
  • Service: No services are provided.

Rental guarantee insurance:

  • Your money is not tied up in a bank account: You do not need to deposit your own money.
  • Security: Rental guarantee insurance provides the same security as an escrow account.
  • Cost: 4% of the amount of the rental guarantee.
  • Service: For every claim you make, we will automatically check to see whether your personal liability insurance will cover it. There’s a good chance that it will.

What happens to my rental guarantee insurance when I move?

Your current AXA rental guarantee policy cannot simply be transferred to your new apartment. When your lease ends, you must cancel your rental guarantee insurance. If your landlord/lady makes a complaint, they can still require you to surrender the security deposit. If you’ve already paid your annual premium, then we will refund it to you after discussing the matter with your landlord/lady. When you rent a new apartment, all you need to do is sign another contract with us for a new rental guarantee amount. You will then receive a new rental guarantee certificate.

Of course you can cancel your rental guarantee insurance at any time. Just have your landlord/lady confirm the cancellation in writing and return the original surety document. As the tenant, you are responsible for paying the premiums for the AXA rental guarantee insurance until the end of your lease. 

Rental guarantee insurance: Download all the information

Customer reviews

4.7/5Home and Property Insurance

Determined from 24582 customer opinions

Review silver seal

To the customer reviews

FAQ about rental guarantee insurance

  • Which is better? Rental guarantee insurance or a security deposit account?

    A security deposit account means you have to deposit the entire security deposit in the bank at once, but with rental guarantee insurance from AXA, you can access your money any time you like. You only pay 4% of the rental guarantee amount as an annual premium to AXA. And we also take care of investigating any personal liability claims for you and determining whether the rental guarantee insurance covers them. 

  • What advantages does rental guarantee insurance give your landlord/lady?

    Rather than receiving a document confirming that an escrow account has been opened, landlords/ladies will receive a surety document three days after the contract is concluded. This means they have fewer administration hassles. They also know that the creditworthiness of their tenant has already been checked and that the tenant has personal liability insurance. This is why rental guarantee insurance is so popular with landlords/ladies.

  • Is rental guarantee insurance worth it?

    Rental guarantee insurance from AXA is a good idea for both tenants and landlords/ladies because both parties benefit from it.

    • Rental guarantee insurance is ideal for tenants who don’t have the financial means to open a security deposit account and deposit the security deposit into it.
    • It is also perfect for tenants who want to be able to access their money rather than having it tied up in a security deposit account.
    • And you can still take out rental guarantee insurance for your security deposit even if you’ve been subject to debt collection proceedings.
    • Landlords/ladies know that their tenants are backed by both a surety and personal liability insurance, meaning that they will be paid if they file a claim.
  • What happens if a claim is made?

    AXA will pay your landlord/lady right away in cases of damage or back rent owed if the claim is justified. We will need the signatures of both the landlord/lady and the tenant. Sometime later we will then require you to repay us the money we paid on your behalf as tenant.

  • How is the premium for rental guarantee insurance calculated?

    The amount of the premium is based on the amount of the rental guarantee surety and is set at 4% of the rental guarantee amount. The price includes federal stamp duty. The premium is due annually. Click here if you would like a personal consultation.

AXA & You

Contact Report a claim Broker Job vacancies myAXA Login Customer reviews Garage portal myAXA FAQ

AXA worldwide

AXA worldwide

Stay in touch

DE FR IT EN Terms of use Data protection / Cookie Policy © {YEAR} AXA Insurance Ltd