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Household contents insurance

Life is constantly changing, but the wish for security remains. With household contents insurance, you protect your possessions.

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Your advantages

  • Replacement or payment within 48 hours in cases of theft
  • All classes of e-bike can be insured
  • Personal advice possible despite online purchase

Purchase advice: 0800 800 501

You can register a claim here

You possess more than you realize

Protect your entire household contents against fire, theft and water damage. We offer optimal protection for all your movable property. As well as for all members of your household.


  • Your possessions are covered at new-for-old value including when abroad.
  • Leased, hired and loaned objects are also insured.
  • Jewelry up to CHF 30,000
  • Cash, credit cards, non-personal tickets up to CHF 5,000 in a robbery or break-in
  • Cleanup work and additional costs (e.g. for travel and accommodation)
  • Extended coverage available for e.g. luggage, sports and hobby equipment

Customer reviews

4.6/5Home and Property Insurance

Determined from 8934 customer opinions

Review silver seal


48 hr cash or item replacement – a useful extra service

If for example your cellphone, bicycle or handbag is stolen, you’ll quickly be back in action thanks to our service.

It works like this:

  • Should we replace the stolen item at equivalent value?
  • Or pay you the equivalent value in cash?

Within 48 hours, you’ll have your replacement item or the money will be on its way to you.

All our customers with household contents insurance including theft coverage benefit from the item replacement service.

Examples of damage/loss

Bicycle stolen from bicycle shed

Bicycle stolen from bicycle shed

After lunch, Claudio is horrified to discover that his new bike has disappeared from the bicycle shed. Together with the lock and lights. He had parked it there just one hour earlier.

  1. Statement of costs
  2. Replacement with a bicycle of equal value CHF 2,600
  3. Replacement of bicycle accessories (lock and lights) CHF 100
  4. Total damage/loss CHF 2,700
  5. Claudio’s deductible CHF 200
  6. Compensation by AXA CHF 2,500
Frying pan left on the cooker and forgotten

Frying pan left on the cooker and forgotten

The doorbell rings while Nadine is cooking. When she returns five minutes later, the kitchen is full of smoke – the oil in the frying pan has caught fire. Her household contents in the entire apartment are blackened by the resulting smoke and soot.

  1. Statement of costs
  2. Cleaning of household contents incl. clothing CHF 6,500
  3. Replacement of household contents CHF 2,500
  4. Total damage/loss CHF 9,000
  5. Nadine’s deductible CHF 200
  6. Compensation by AXA CHF 8,800
Cellar under water

Cellar under water

On returning from a weekend trip, the Wilde family discovers their cellar is under water – the result of a flooded stream after a heavy storm. Their winter clothing, skis and snowboards and their much-loved wine collection are seriously damaged.

  1. Statement of costs
  2. Cleaning of household contents CHF 8,000
  3. Replacement of household contents CHF 12,000
  4. Replacement of bottles of wine CHF 3,000
  5. Clearing and disposal costs CHF 5,000
  6. Total damage/loss CHF 28,000
  7. Family Wilde's deductible CHF 500
  8. Compensation by AXA CHF 27,500

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