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Whether hackers have stolen your customer or account information, you’ve ordered goods from a fake online shop or your child has been the victim of cyberbullying, our experts are there for you. They’ll work out how to help you and your family browse, shop, and use social media safely.
We all like to think that hacking, malware, and phishing won't affect us personally, but the truth is that burglaries are becoming less common as criminals increasingly turn to the internet. Around 30% of all crimes are now committed online, and over 70% of these are cases of fraud.
Make sure your and your loved ones are comprehensively protected against the financial risks attached to cyber crime with our personal cyber insurance.
Unique in Switzerland: Private cyber insurance from AXA not only insures you in the event of a claim, but also includes prevention and intervention services.
The innovative prevention services identify online risks even earlier to give you better internet protection. For instance, you'll receive a push message telling you about a hacking attack or about an comment with offensive content, and you'll receive support in solving the problem.
You can activate the prevention services quickly and easily through the myAXA customer portal.
Prevention services cover the monitoring of leaked e-mail addresses, telephone numbers, credit cards and cyberbullying.
You can access via a link on myAXA and enter the details needed to use the services. Please consult the onboarding flyer for more information.
This is where monitoring is applied: prevention services check darknet databases and look for matches with the deposited credit card details in combination with the user's first and last names. Matches are displayed on the personal area of the prevention services and the client is advised by e-mail.
Our monitoring service warns you about dubious sites when you're shopping online. If you activate and use the browser extension, it will flag up sites that have been identified as unsafe and advise you not to order anything from them.
The combination of our cyber insurance from insurance protection with prevention and intervention services makes our product unique on the Swiss market and offers you all-round protection against cyber crime.
To benefit from the services, you just need to activate them once on myAXA. It's easy to do in just a few clicks.
However, your claims are still covered even if you don't use the prevention services.
The prevention services identify negative posts and hateful comments on social media, filter them out, and report them to you.
On request, we can intervene, send the offending poster a warning, and delete what they have written. In the event of a lawsuit for defamation or violation of legal personality rights, AXA-ARAG internet legal protection covers your lawyer's fees and court costs.
In justified cases, we also cover the cost of psychological assistance over the phone from trained experts.
Our insurance comprises four modules, each of which can be taken out on its own. Regardless of which module or modules you choose, the cyber insurance for individuals offers all-round protection against online threats through a combination of AXA insurance coverage, AXA-ARAG internet legal protection, and the prevention services.
Select several AXA Cyber insurance modules to benefit from an attractive premium discount.
Yes, claims relating to online banking are covered.
No, there’s no qualifying period.
Cyber insurance Plus covers these cases. AXA doesn’t check your passwords. The insurance coverage still applies, even if you ignore a message prompting you to change your password.
Yes, AXA cyber insurance coverage is valid worldwide.
Yes, cellphones are covered.
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