Young couple at home after a move

Why tenant legal protection makes sense: Rights and obligations when renting

Thanks to tenant legal insurance, you can get advice on whether lease agreements and rental costs are legal. The insurance also lets you take action against unfair treatment. Many tenants are not well informed about their rights or the duties of their landlords. Because they’re worried about the high consequential costs, tenants often hesitate to seek legal advice. Legal disputes usually flare up unexpectedly, and sudden conflicts can strain even the best relationship with your landlord. This is why tenant legal protection is a sensible coverage to have.

Understanding and asserting your rights: This is what tenant legal protection can do for you

If you rent a house or an apartment, you are responsible for much of the maintenance work yourself, while the landlord is responsible for other types of maintenance. This situation can quickly escalate and result in disputes about the costs. Tenant legal protection insurance supports tenants in such cases and ensures that they can assert their rights.

On the one hand, AXA-ARAG insurance services are designed to provide you with a point of contact and initial consultation for legal matters. On the other hand, these services give you targeted legal assistance if you’re involved in a dispute without you having to worry about expensive legal fees. Here’s some examples of how tenant legal protection can help you:

Resolve rental disputes

Are you and your landlord in disagreement about who has to pay for certain repairs? Do you feel that you are entitled to a reduction in your rent due to defects in your apartment or house? Or does your bill for ancillary costs appear to have some discrepancies? Situations like these are covered by your tenant legal protection insurance. And it can help you with disputes with your neighbors too.

Settle terminations

Regardless of whether initiated by the tenant or landlord, terminations can end up in disputes during the handover of the property, such as if you have to pay for wear and tear on the rental property, for example.

Getting your security deposit back

Often disputes arise over the security deposit at the end of the lease. Your landlord can refuse to return your security deposit if there are unpaid claims, for example. Your tenant legal protection insurance will help you determine whether these unpaid claims are even substantiated. Likewise, you can also take action if your landlord unjustly keeps your security deposit. 

Tenant legal protection covers, among other things, attorney and court fees if you are involved in a legal dispute. Additional advisory services and active support from professionals also give you a clear understanding of legal topics regarding tenancy law. Tenant legal protection takes away both financial and mental stress. If you want to extend your legal protection to other areas, you can find out more about the modules we offer on our personal legal protection insurance site.

AXA-ARAG is the best possible insurance for protecting tenants in legal situations

AXA-ARAG is the strong and competent partner that will defend your rights. With over 45 years of experience, AXA-ARAG is a leading legal protection insurer with the largest legal service in Switzerland. Its 180 experts are ready to assist you with legal advice to help you take the next steps if you encounter legal problems. The modular structure of our legal protection insurance lets you tailor your coverage to your personal situation. This allows you to add tenant legal protection services to your policy, for example.

Your advantages with AXA-ARAG tenant legal protection insurance

  • 1

    Largest legal service in Switzerland with 180 lawyers and legal experts.

  • 2

    Stellar reviews for our service: Our customers have given us 4.6 out of 5 stars.

  • 3

    Over 45 years of experience and expertise in all legal areas.

Tenant legal protection insurance helps in these cases

Our goal at AXA-ARAG is to clarify legal questions in an understandable manner, give you the best support we can in legal disputes and provide you with reliable assistance in challenging situations. Here’s what this means in the real world:

  1. Unsubstantiated rent increase: Jean-Michel Bruchez rents an apartment in Geneva. His landlord suddenly raised his rent by a considerable amount. Mr. Bruchez turned to AXA-ARAG, which helped him review the increase. It turns out that the raised rent was not justified. AXA-ARAG assisted Jean-Michel Bruchez in taking legal action against the rent increase.
  2. Repairs and defects: Klara Lüthi’s dishwasher in her apartment broke. She notified her landlord about the problem so he could fix it. He put off the repair for weeks. AXA-ARAG helped her get her dishwasher repaired within a reasonable time.

Do you have a legal issue you need to take care of now?

A one-time phone consultation from MyRight  is a quick solution for ongoing legal cases that cuts out the paperwork. The legal experts of AXA-ARAG will advise you on legal questions, recommend next steps in a legal dispute and review your documents on request.

Frequently asked questions about tenant legal protection

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