Four friends dancing at a festival. In the background you can see other festival-goers and the stage.

Festivals, sports events, etc. – care free planning Free ticket insurance

Two years of free insurance coverage
Two claims covered up to CHF 150 each
Available exclusively in the myAXA NEO app

Free ticket insurance 

Whether it's a concert by your favorite band, a soccer game, or a poetry slam  – if you can't attend an event, we'll cover the costs. Yeah!

  • What is insured? 
    Tickets for concerts and festivals, sports events, etc. in Switzerland and Liechtenstein up to a value of CHF 150.
  • How and where can I take out free ticket insurance?
    Ticket insurance is only available via the myAXA NEO app. Here you can take out free ticket insurance, access your policy at any time, and conveniently report your claim online.
  • Who can take out the insurance? 
    Anyone who is not yet insured with AXA and is between 18 and 29 years of age.
  • How long is the free ticket insurance valid for?
    The insurance ends automatically after two years, at the latest after you have reported two insured claims to us. An extension is not possible.

Fact check on ticket insurance

  • What is insured?

    The following types of tickets are insured: Concerts and festivals, sports events as a spectator, for participation in sports events, theater, comedy, opera, musical and dance events, exhibitions and trade fairs as well as admission to museums, cinemas, and amusement parks in Switzerland and Liechtenstein up to a value of CHF 150. The ticket insurance covers two claims for tickets up to CHF 150 each claim.

  • Are season tickets also insured?

    No, weekly, season, or annual passes of any kind or admission tickets that do not relate to you are not covered by the insurance.

  • When do claims need to be filed?

    Any claims must be reported to us by no later than 90 days following expiration of the contract. You can file a claim online via the myAXA NEO app.

  • Can I extend my insurance after the two-year term expires?

    The ticket insurance is exclusive and only valid for two years. If you want to continue to be insured, we recommend taking out our travel insurance. This offers worldwide cancellation insurance and much more.

What insurance do you need, and what is nice to have?

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myAXA NEO app – discover it now

  • 1

    With myAXA NEO, you have an overview of your contracts, claims, and invoices at all times. Say goodbye to paperwork!

  • 2

    You can chat with your advisor or arrange an appointment in the app.

  • 3

    You can use the myAXA NEO app to conveniently pay by credit card, e-banking, or Twint. It's that simple.

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