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Always there for you

Do you have questions, do you want to register a claim, or do you need advice? We are always there for you!

Apple Messages

You can contact us any time anonymously with Apple Messages. Our Customer Care team will answer your requests no later than the next working day starting at 7:30am and will be available until 6:00pm. 

Facebook Messenger

You can contact us any time on Facebook Messenger. Our Customer Care team will answer your requests no later than the next working day starting at 7:30am and will be available until 6:00pm.

WhatsApp

You can contact us any time on WhatsApp. Our Customer Care team will answer your requests no later than the next working day starting at 7:30am and will be available until 6:00pm.

AXA 24-hour helpline

In Switzerland: 0800 809 809

Abroad: + 41 800 809 809 or + 41 58 218 11 00 

Postal address

AXA
General-Guisan-Strasse 40
8400 Winterthur

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