Are you often held up because you don't know the reference or claim number for an accident or illness you've reported? This causes unnecessary inconvenience and queries, slows down processes, even the payment of invoices. Not with us: AXA's claim number service is there to help you - quickly, securely and easily.
Our service is available to anyone affected directly or indirectly by any kind of accident or illness. For example:
You only need a few details. And you already have these:
Note: Around-the-clock online inquiries are possible. If you don't get a result, this means that we either haven't received notification of an accident or illness or it's just being processed. It can take a few days before the reference and/or claim number is available online.