Please note:Please include with this claims notice the receipts or a list of the costs.
Please note: Please include documentation from the travel agent/travel organizer and of unused services (e.g. hotel reservations) with this claims notice.
Please note:Examples of an incident are illness or accident during the vacation, strikes, an immediate return home due to an emergency at home.
You can find the policy number on an AXA contract or invoice (e.g. xx.xxx.xxx).
Please enter the precise account descriptions. In the case of a joint account, please enter both names.
Please note:You can find your IBAN on account statements, notifications, and debit cards (Maestro cards and account cards). Or determine your IBAN number here.
Here you can determine the BIC number.
Please note: You can attach all open ESR invoices at the end of the claims notice.