If you need help immediately, please call us directly at 0800 809 809 so that we can arrange assistance from a partner company for you.

In the case of hornets, please contact Hornet Protection Switzerland directly. You are welcome to send us the invoice afterwards if you have the appropriate coverage. Please send us the form and we will contact you in the next few days.

NB: AXA covers the costs of a loaned heating appliance and the professional repair of defects, but not the replacement of boilers, burners, tanks, radiators, etc.

Appliances such as the garage door, washing machine, tumble dryer, etc. are referred to as electrical or electronic appliances and not as electrical systems or installations. For this reason, we ask you to report defects in these appliances directly to your building insurance. 

The policyholder is the person in whose name the insurance is held. This person is contacted for premium invoices, for example. 

Contact person

What happens next:

AXA organizes the provider directly for you under emergency repair contractor coverage. If it is an insured event, you will be contacted by a provider within a short time. In the case of uninsured events, AXA will contact you directly.

Please do not organize a repair company yourself.

If you need help immediately, please contact us directly at 0800 809 809.

Information regarding Data Privacy is available under the following link: Privacy Policy.

Back
Next
Send