Everything you need for your hospital stay Supplementary hospital insurance for Novartis employees

The AXA Healthcare hospital list is valid for hospital products in accordance with the ICA:

• Hospital General Ward
  
• Hospital Flex 1
• Hospital Flex 2
• Hospital Semi-Private
• Hospital Private
• Accident – Private

If you are planning to stay in a birthing center, we kindly ask you to contact us.

Hospitals (and their wards) that are not mentioned in this list may be deemed to be approved. This does not guarantee, however, that costs incurred will be covered in all individual cases. The obligation to provide benefits is always determined on the basis of the conditions of insurance applicable when the costs are incurred.

This list is updated periodically. Valid as at November 2022.

The payment of benefits is governed solely by the Health Insurance Act (HIA) and related ordinances, as well as the General Insurance Conditions (GIC) and respective Supplementary Conditions of AXA Healthcare.

Valid as at July 2022

Scheduled inpatient treatments

AXA Healthcare contributes to the costs of scheduled hospital stays in acute-care hospitals, psychiatric clinics, and rehabilitation clinics abroad under supplementary hospital insurance (Hospital General Ward, Hospital Semi-Private, Hospital Flex 1, Hospital Flex 2, Hospital Private, and Accident – Private).

Partnerships with hospitals

Essentially, any hospital can be chosen for a scheduled treatment. We recommend obtaining information from your general practitioner, for example, about the quality of the hospital abroad. The list below contains a selection of hospitals in Europe that work closely with local AXA health insurers.

Should you be planning elective treatment at a hospital abroad, it’s important to state before being admitted that you are a self-pay patient and that you are insured with AXA Switzerland. 

AXA Healthcare can provide benefits for convalescence and spa treatments abroad on request. 

Medical emergency 

The insured is required to notify AXA or the AXA emergency hotline about the treatment without delay by calling +41 58 218 11 11.

Basic insurance cover contributes to the costs of medical emergencies as follows:

• EU/EFTA countries: the relevant national tariff
• Other countries: up to double the costs in accordance with tariffs at the insured's place of residence or place of work

AXA Healthcare also contributes to the costs of medical emergencies under the supplementary hospital insurance (Hospital General Ward, Hospital Semi-Private, Hospital Flex 1, Hospital Flex 2, Hospital Private, and Accident – Private).