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CarWeb glass installation for partners
Webreporting vehicle assistance
ILOS offers and propositions system
First, check that you correctly entered the user name or email address and password including uppercase and lowercase letters and special characters.
The code is only valid for five minutes. You can request a new code under "Request another code". Alternatively, you can change the type , e.g. voice message.
You will define your profile for the first time when you register. If you would like to change it afterwards, please contact the eServices helpdesk on 0800 860 820.
This appendix to the contract governs the procedure for obtaining secure access to the web applications of the legal entity.
Access to the application involves a secure authentication procedure.
The legal entity considers anyone who has gained access to the application by means of this authentication procedure to be an authorized user.
The legal entity has the right to refuse to provide information and receive instructions and notifications regarding the application at any time without giving reasons. The legal entity can insist that authorized users re-legitimize themselves in another form.
The legal entity issues the initial data and UserID.
The access data must be kept in a safe place and protected against misuse by unauthorized persons.
If there is suspicion or evidence that unauthorized persons have gained knowledge of the access data, the legal entity must be informed immediately over the eService HelpDesk 0800 860 820 so that it can block access.
The user of the application is responsible for damage suffered by
The legal entity undertakes to apply and maintain the due diligence measures «incl. encryption» that are customary and necessary for this type of data transfer. The legal entity must always aim to use state-of-the-art technology.
The legal entity reserves the right to block a connection to the server or to interrupt a connection that has been established if it identifies a security risk or notices that access data is being misused.
The legal entity and the user of the application should communicate if necessary in order to eliminate security risks and prevent the misuse of the authentication features.
The legal entity reserves the right to cancel your access rights if you fail to register with our system after 18 months or if you registered successfully but didn’t access the application for more than 18 months.
Ref. Version V1.2 / 01.03.2018
You can find the terms of use here: Terms of use.