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Report damage to your customer vehicles to us using AXA's GaragenHub or your calculation system and you will be told immediately how to proceed. It's easy, quick and free of charge.
Document the damage: take photos, produce a cost estimate and have the registration document to hand
Report a claim: send photos and documents using AXA's GaragenHub or your calculation system
Repair damage: obtain a decision on how to proceed, repair and return a car.
Send us the cost estimate and photos of the following using AXA's GaragenHub or your calculation system:
Don't yet have any photos of the damaged vehicle? You can take some in GaragenHub when reporting a claim. You'll be taken through the process step by step. You can find more help on photo documentation in the tips from our vehicle experts.
It's good to know that the more detailed the photos of the damage, the quicker the claim will be assessed, processed and paid out. You avoid queries which gains you more time and your customers will be pleased. This is because they have their car back quicker than expected.
The free GaragenHub will take you directly to filing a claim. Once you've registered, simply log on with your email address and password every time you have a claim and you're ready to go. You can also view all claims you have filed at any time.
Do you already use a calculation system or would you like to use one in the future? We work with the well-known providers of calculation systems. Contact your provider directly to activate the necessary interface to AXA. Then notify us of the claims for your customer vehicles quickly and easily using this system.
Would you like to report extraordinary damage or do you have a question about a special claim?
Call us on 0844 844 864.
