Report a claim: other natural event

1Tell us what happened ...
2What has been damaged?
3Which policy should we use to process the claim?
4Who reports the damage to us?
5Would you like to attach documents?
6You are almost done

Tell us what happened ...

What has caused the damage?

Where did the water/precipitation come from?

Further details:

How did the water seep in?

Further details:

What was damaged?

Are any of your household contents also damaged? (Furniture/movable items in the home or on the patio)

Has there been any additional damage to parts of the building (windows/facades/masonry/roof)?

These claims relate to different policies. To enable us to register and process both cases quickly and easily, please complete this form for household insurance and another one for damage to the building.

Is the building located in Liechtenstein or one of the following cantons: Geneva, Uri, Schwyz, Ticino, Appenzell Innerrhoden, Valais, Obwalden

Please note:

Events caused by natural perils such as storms (heavy rain) flooding/high water or hail are normally covered by cantonal buildings insurance providers. Please report the damage to your building there. Here you will find an overview and contact details for cantonal buildings insurance providers.

If you have any problems, please telephone us after you have spoken to your cantonal buildings insurance provider.

When did the damage happen?

Where did the damage occur?

In which canton is the building located?

In what area did you suffer damage?

Canton

In what area did you suffer damage?

What has been damaged?

If you've already completed a claims list, simply click to continue. The list can be uploaded at the end of the claims notification.

Will the damage result in loss of rental income?

Will you still be able to live in your house / apartment even after the damage?

Do you know exactly how much the damage cost?

How great do you estimate the damage to the building?

Would you like AXA to arrange the repair for you?

Which specialist do you need immediately?

Do you need a specialist builder to assess/repair the damage?

How high do you estimate the damage approximately?

Damaged items can often only be saved or repaired by experts. Should we arrange an expert for you?

Which policy should we use to process the claim?

Title

Contact person

Title

Who reports the damage to us?

Private individual or company?

Would you like to attach documents?

If required, you can upload documents here, such as photos, cost estimates or invoices (optional)

Upload file

For information on data processing, please consult the data protection provisions of AXA Insurance Ltd / AXA Life Ltd.

Which account should compensation be paid to following verification of cover? (optional)

Account holder

You are almost done

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Other Natural event