Step 1: Reach out to us and request a video consultation appointment.
Step 2: You will receive the invitation to the video consultation via e-mail, along with all the links and information you will need.
Step 3: Just before the appointment is scheduled to start, click on the link in the e-mail. You are now ready to go. Have any papers or documents you will need for the discussion at hand, such as your insurance contract (policy), tax statement for a pension consultation, etc.
You can of course contact one of our AXA agencies at any time or your personal advisor directly – the easiest way to do this is to arrange an appointment via the myAXA customer portal.