We can refer you to competent
You can find the policy number on an AXA contract or invoice (e.g. xx.xxx.xxx).
Please enter the precise account descriptions. In the case of a joint account, please enter both names.
Please note:You can find your IBAN on account statements, notifications, and debit cards (Maestro cards and account cards). Or determine your IBAN number here.
Here you can determine the BIC number.
Please note: You can attach all open ESR invoices at the end of the claims notice.