Procurement & suppliers

Procurement & suppliers

Procurement at AXA is geared toward sustainability. We focus on the sustainable quality of products and socially fair framework conditions from our suppliers. 

  • Uniform standards
  • Commitment to sustainability
  • Long-term orientation

Coronavirus: Information and instructions

New contracts: All suppliers' contracts are now sent in electronic form only and can be signed in a legally valid manner with eSignature.

Invoices: Please do not send your invoices to your contact person at AXA but directly to our central scanning unit; please include the appropriate payment reference (PO, ACC and/or cost center). You will find this on our order confirmation. This is the only way to ensure that your invoice is paid promptly.

In the case of reminders and other issues, please contact our Procurement Helpline

Physical mail:

AXA Insurance Ltd, Accounts Payable, P.O. Box 357, CH-8400 Winterthur

Our approach

  • Integrity and traceability

    Our suppliers can rely on the integrity of AXA employees. For us, this means:

    • Fairness
    • Neutrality
    • Confidentiality
    • Transparency 


  • Long-term orientation

    We aim for long-term business relationships. This is why we choose our suppliers carefully. In addition to financial aspects, we also consider social, environmental and ethical factors. We pay attention to careful supplier selection and, in the event of a small price increase, do not immediately seek a cheaper supplier.

  • Sustainable procurement

    When placing orders, our procurement staff are obligated to comply with the following principles:

    1. Critical questioning of the necessity of orders
    2. Consistently demanding more sustainable solutions from existing suppliers or considering more sustainable offerings from other suppliers 
    3. Preference for products from Switzerland or neighboring European countries


  • Environmentally friendly
    • Materials
      Eco-friendly materials or the maximum proportion of recycled materials. After use, reusable to the greatest extent or disposable in an environmentally neutral way.
    • Production
      With minimum impact on the environment, energy-efficient, socially acceptable
    • Electronic equipment
      Maximum energy efficiency class
    • Standards
      Compliance with all current European standards for ecological and social sustainability or its certification through recognized certificates and labels (EN71, SEV, Blue Angel, FSC, etc.)
    • Packaging material
      Minimum packaging necessary made from ecologically safe materials
    • Country of manufacture
      Products from Switzerland or neighboring European countries 


We and our suppliers assume responsibility

The code of conduct for suppliers provides the framework for AXA Switzerland's relations with its suppliers. On entering into supply contracts, our suppliers undertake to adhere to high ethical, social and ecological standards. 

Demands on our suppliers

  • Minimum requirements
    • A responsible approach to the environment and natural resources 
    • No forced or child labor
    • Healthy and safe working conditions
    • No discrimination against persons on the basis of gender, race, religion or political affiliation
  • Rating

    Suppliers with substantial order volumes are certified by the independent third-party company EcoVadis. EcoVadis is an internationally focused platform that checks companies' entire supply chain.

    To EcoVadis 

  • Paperless processes

    Harmonized procurement processes at AXA are obligatory. The ARIBA software enables the paperless processing of orders, invoices and payments.

    AXA prefers to work with suppliers connected to the ARIBA network. Registered suppliers therefore have an advantage in our evaluation process. 

    To ARIBA

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